Operations
Grant Leisure knows operations. Our assembled team of professionals are hands-on executives who have logged nearly two centuries of experience in working with the world's foremost leisure attractions?from Disney to Universal Studios to Leeds Castle to the San Diego Zoo and Wild Animal Park to over one-hundred heritage estates and a multitude of attractions and events that span the Globe.
The combination of Grant Leisure's commercial expertise with the company's operational skills means that we can offer both pre-opening and post-opening management support to developers of visitor attractions or mixed-use schemes as follows:
Pre-opening Management
- Complete Operations Plan Development
- Financial and budget planning
- Executive staff placement and training
- Participation in the design and development process
- Vendor and supplier counselling
- On/off site work/vendor reviews
- Marketing Plan development
- Admissions & ticketing
- Visitor flows & circulation
- Visitor services
- Promotional objectives & strategies
- Corporate resource facilities
- Pre-Launch marketing
- Grand Opening
- Themed merchandise planning, development, purchasing
- Security procedures
- Human resources - recruitment & training
- Catering & retail operating systems and strategies
- Financial control systems, operating budgets and planning
- Health and safety
Post-Opening Management
- Provide executive staff
- Financial control
- Strategic marketing advice
- Product development
- Refurbishment and redevelopment advice